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Using the Chinook Book App
New in 4.0
Where are My Savings?
What are Location Reminders?
Finding & Redeeming Coupons
How can I view coupons by category?
How do I access coupons while I'm offline or without a network connection?
How do I make or redeem a list of coupons?
Where are my Community Coupons?
Purchase / Activation of Coupons
How do I activate or purchase coupons?
What's an Activation Code?
Tips & Tricks
How can I change my primary grocery store?
I use an iPad and can't find Chinook Book in the App Store. Where is it?
How do I make sure Location Services are enabled on my phone?
How do I uninstall/reinstall on android?
How do I uninstall/reinstall on iOS?
What coupons are on the mobile app?
Can I add an additional Full Access subscription to my app?
What does 'Refill' Full Access mean?
How to activate coupons, or restore activated coupons
Why can't I enter a Trial Code after I entered Full Access?
How do I enter an Activation Code in the app?
How do I get Full Access?
What does 'Full Access' mean?
How do I retrieve my coupons on a new phone? Or, how do I retrieve my coupons if I've deleted the app?
How do I get mobile coupons?
How do I share my account?
How can I share my account with others in my family?
How do I reset my password or change my email?
How do I change or edit my email username or nickname?
How do I change my billing preferences?
How do I disable auto-renew?
How do I download, login to my existing account, or create a new account?
How do I login to the my existing account in the Chinook Book app?
How do I download the app?
How do I edit or turn off Location Reminders?
Why are Location Services mandatory?
Network (cellular or wifi)
Why is network connection mandatory?
Updating My App
Why do I have to update my app?
Why is upgrade mandatory? Can I use an old version?