How to use the Chinook Book app

Basics

• ★ How can I share my account with others in my family? How can I add a device?
• ★ How do I sign in to my account?
• How do I add coupons?
• How do I filter for free coupons only?
• How do I use my punchcard?
• How to view expiring offers

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What's in Chinook Book?

• What coupons are in the Chinook Book app?

App Requirements

• iOS - How to turn on app location services.
• Why are location services mandatory?
• Why is network connection mandatory?
• Why is upgrade mandatory? Can I use an old version?
• How do I download the app?

How Chinook Book Works - Quick Video

• ★ Say Hello to the New Chinook Book app!

Current Version

Recently Released Features

• ★ Give a Trial to a friend
• ★ How can I view what is inside Full Access before purchasing/activating?
• ★ How can I force my app to go offline?
• How can I use the app offline?
• iOS: How do I edit Location Services?
• Can I view a total of My Savings?

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Top Tips

Browsing Coupons

• ★ How can I view coupons by category?
• How do I search for coupons?
• How can I view coupons by category on the map view?
• How do I search for coupons in different cities, or neighborhoods?
• How can I view coupons by category? How can I view Dining coupons only?
• How do I see Travel Portland coupons?

Full Access - Subscriptions, Refills & Trial

Trial of Full Access

• Why can't I enter a Trial Code after I entered Full Access?

Refill Full Access

• ★ What does 'Refill' Full Access mean?
• ★ How can I view what Full Access coupons will be refilled before purchasing/activating a refill?
• How do I refill my used Full Access offers?

Billing Preferences

• Cancellation and Refund Policy
• How do I manage my subscription or update my credit card?
• How do I disable or turn off auto renew?

Full Access Subscription

• ★ What does 'Full Access' mean?
• ★ When does my Full Access renew or end?
• ★ How do I Purchase Full Access or Activate Full Access With a Code?
• How do I apply a discount code?
• Why is my Full Access end date different than coupon expiration dates?
• What's an Activation Code?

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Commonly Asked

Fundraisers and Partners

• Do I need to provide my social security number to become a fundraising partner / affiliate partner?
• How do I apply a partner ID when purchasing?
• How can I help someone promote their fundraiser?
• How can I see who has made the most sales in my fundraiser?
• How do I promote my organization's fundraiser?
• Can you explain how the partner program works?

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Preferences & Settings

• Android: How do I enable my camera permission?
• Android - How to restrict Android from using background data
• iOS: How to I stop my app from showing a notification screen on launch?
• How do I disable notifications in the app?
• How can I hide merchant photos from the list view?
• How do I change or reset my password?

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Promotions

• Where are my Community Coupons?

Using the Chinook Book app

• ★ Email us at mobileservices@chinookbook.net
• How do I update my Chinook Book app on iOS
• How do I re-center the app if it is showing the wrong city?
• How do I view a merchant's location info?
• How do I sign out of my account?
• How do I expand my browsing radius?

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